One form. It reaches our help desk with a reference number, and a named person replies within one working day.
Every message reaches our help desk with its own reference number, so nothing gets lost. We reply within one working day.
It is logged on our help desk with a reference number and routed to the person who handles your country.
A short call within one working day to understand the business, the volumes and the deadlines. No charge, no obligation.
What is included, what is not, when the books close each month, and a fixed fee. If it works for you, we set up access and start.
09:30 to 18:30 India Standard Time (GMT+5:30). Sunday is off, and we answer anything urgent on Monday morning.
A full working overlap with the UAE, Singapore and Australia, most of the UK morning, and the start of the US east-coast day.
You get a named person, not a shared mailbox. Everything you send is tracked against your ticket so nothing is repeated back to you.
Within one working day. Our working week is Monday to Saturday, 09:30 to 18:30 India time (GMT+5:30).
The four things that let us quote without a second round of emails: your country and entity type, roughly how many transactions go through the books each month, the accounting software you are on, and what you want us to take over.
No. The first call is to understand the work and tell you whether we are the right fit. If we are not, we will say so.
Yes, and most clients do. Say so in the message and we will send ours, or sign yours, before you send us any figures.
Yes — a catch-up block, a clean-up before an audit, or a Zoho implementation on its own. There is no requirement to sign up for a monthly engagement.
Straight into our help desk as a ticket with a reference number, so it is tracked rather than sitting in someone's inbox. You get the reference by email as soon as it is logged.
One form, one working day, and a named person on the other end.